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‎08-24-2017 07:03 AM - edited ‎08-25-2017 09:24 AM

HP Recommended
Product: Envy TouchSmart 17-j178ca
Operating System: Microsoft Windows 10 (64-bit)

Why can not I update Bios from my note?
I tried to update my F.65 bios to F.69 through the hp website (see link in my replay below), but it is not correct and I lose the previous bios. Is there any other way to do the update without losing the previous one? Why are my 2 envy notes unable to complete the bios update? Also after the rewrite of the bios for the F.65 the initialization of the bios was delayed, because this occurs? How can I solve? The data in my note are:

Envy TouchSmart 17-j178ca , Rev: 1966-110

Produto F9M11UAR , Série [edited]

Motherboard(Placa Mãe) marca HANNSTAR 17SBGV2D-6050A2549801-MB-A02
Windows 10 Home 64bits

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.