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‎08-25-2017 05:16 PM

HP Recommended
Product: HP Notebook-15-ad121dx
Operating System: Microsoft Windows 10 (64-bit)

I am using a Windows 10 HP laptop I accidentally use a program I shouldn't use because I was trying to fix my wifi because of the windows insider program update. When I power on the laptop, it displays black screen said startup menu.

F1 System Information
F2 System Diagnostics
F9 System Boot Device Options
F10 BIOS Setup
F11 System Recovery
Enter- Continue Startup

For more information, please visit www.hp.com/go/techcenter/startup

After waiting for about few minutes, it shows an Blue screen error with the exact following message: Recovery Your PC needs to be repaired. A required device isn't connected or can't be accessed/ Error code: 0xc000000f You'll need to use the recovery tools on your installation media. If you don't ave any installation media (like a disc or USB device), contact your system administrator or PC manufacturer. I'm afraid of losing everything please help me.
The system recovery is not working I keep pressing F11 repeatedly and is not working.

 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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