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HP Recommended
Probook 430 G1
Microsoft Windows 10 (64-bit)
Hi there,

My HP Probook 430 G1 touchpad has stopped working. The little LED doesn't light up regardless of how much I tap the top left corner. Sometimes when I boot the machine the mouse pointer appears but doesn't move and sometimes doesn't appear at all.

If I plugin a USB mouse that works fine.

I've tried uninstalling and reinstalling the drivers and that has made no difference.

Any help would be greatly appreciated

Thanks!
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