• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
pavilion g6
Microsoft Windows 7 (32-bit)

After updating IOBIT's Driver Booster  to version 4 , it updated 10 drivers [ whether one of those was the Audio I don't know ]

I then found [ after un- muting , it was late at night ] that i had no sound of any kind .

I have looked in Device manager , tried disabling and enabling .

Sound test failed [ that was the window i kept getting ]

I tried rollback to no avail

Am currently in touch with IOBIT and have sent them diagnostic report

Will notify if problem rectified before someone here offers support [ hopefully ]

I also cannot play MP3's in ANY of my media players

Thanks to anyone who responds

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.