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‎09-13-2017 09:45 AM

HP Recommended
Product: HP Laptop 15-bs0xx
Operating System: Microsoft Windows 10 (64-bit)

Hello, I recently bought an HP Laptop 15-bs0xx, and when I had used it for about a week I noticed that sometimes it would have the screen jump a bit and horizontal lines of black and white appear over the screen, then they would disappear and everything would be fine. I ignored them for a while, but since it seems to be happening a bit more, I thought I would go to the forums to see if you guys had any tips to help me with my problem, or if I needed it to be replaced. I do not believe that I have had any recent software of driver changes because as I said, it only started happening a week after I had bought it. If you need any other information, I would be happy to provide it. Thanks!

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.