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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
hp Laserjet Enterprise Pro 725
Microsoft Windows 10 (64-bit)

Hi There

 

Iam Not able to use SCAN TO NETWORK FOLDER  on all my windows 10 -64 Bit PC's. I Have done similar sharing settings and my windows 7 PC's and They Seems To Be working fine but when when I'm adding the same for my windows 10 pc , it shows an error" please verify the configuration settings".

 

 

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