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‎09-22-2017 12:53 PM

HP Recommended
Product: Pavillion Power 15-cb060sa
Operating System: Microsoft Windows 10 (64-bit)

I just bought this laptop two days ago and I noticed that when the headphones are connected but no sound is being played for about 15seconds and you try to play a sound, there is a 2 seconds delay until the sound starts. I tried updating the sound drivers, deleting and reinstalling them but this does not fix the problem. This only occurs with headphones, not with the internal speakers. I also tried replacing the headphones. This problem is not limited to videos but also includes any sound such as system sounds and notifications. This problem is very annoying as I have to rewind videos after pausing them to hear what I missed

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.