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‎10-05-2017 05:17 PM

HP Recommended
Product: Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

My pointer has become extremely erratic, even without inputs from the touchpad or from an external (Bluetooth) mouse. It often disappears, and jumps to the edges of the display, or oscillates within a small region but while still allowing function like typing to continue in the correct space. This happened several months ago and was resolved after several attempts. Have seen very similar posts but none with long term fixes. My system appeared to have been fixed for several months until just after the recent Windows update (unable to provide direct causal evidence but just too coincidental).

 

I cannot recall the technical details to recreate the fix so need that help again.  But the technician who was able to finally correct this described the repair as "turning off" the fine touch pointing feature of the touch screen. After this feature was "turned off", I was not really able to see a degraded performance in touchscreen pointing, but my touchpad (and remote mouse) cursor/pointer became completely stable and predictable again.

 

Please help!

 

MikeVG 

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