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HP Recommended
HP 15-F272WM

FAILURE ID:  6BRK1H-87J8QS-MFPX6J-60D103

 

Hello,

 

During boot up I get a SMART HARD DRIVE failure notice 6BRK1H-87J8QS-MFPX6J-60D103.

 

Thats as far as I can get.  Any suggestions?  

 

In the event I require a new HD, where can I obtain a recovery disc for this laptop?

 

Thanks in advance for your assistance.

 

Randy

 

HD info:

Type:  ATA

Model:  ST500LT012-1DG142

Firmware ver.:  1003YAM1

Capacity:  500 GB

LBA48:  Supported

SMART:  Enabled

Sector Type:  4k/512e

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