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HP Recommended
Envy 15-j015sr
Microsoft Windows 10 (64-bit)
HP Envy 15 is not starting. Charging is also not working - power light is not turning on.
Have went through troubleshooting tips - it didn't help. Disassembled it and looked if some cable has disconnected - everything appears to be normal inside.

It has fallen from table two years ago, so some screws could be loose, however it worked as intended yesterday evening, stayed on the table overnignt and today it's just not turning on.

Is there anything else to check?
Who Me Too'd this topic
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