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‎11-08-2017 06:31 AM

HP Recommended
Product: HP Pavilion x360 - 13-s052sa
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I recently attempted to update my touchscreen driver to allow for stylus compatibility, however now it has wiped functionallity completely. The driver is now missing, and is not featured under and other heading so I can't simply uninstall or rollback the driver. 

 

I have just performed a hard reset and that did not restore functionality either, and when I search for updates it says there are none available for my device. HP recovery manager could also not restore them for me.

 

I have also tried updating the bios, chipset and graphics card drivers, but alas to no joy either. 

 

I am told that my device has pen and touch compatibility, but with only two touch points.

 

I would deeply apreciated if this could be fixed, as I bought a touchscreen laptop, not a standard one.

 

Thanks,

Oisin

 

 

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