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‎11-24-2017 09:31 PM

HP Recommended
Product: HP Notebook - 15-f387wm
Operating System: Microsoft Windows 10 (64-bit)
Please help!! I was using my laptop earlier this evening building a spreadsheet then saved, closed the computer and went to dinner. Came back and now it won't turn on at All! The battery is fully charged and works and there is nothing wrong with the cord. My husband has the exact same laptop except mine is the touch screen version so we tried both sets in both computers. The only light that comes on is the the charging light when I plug the cord in. I took the battery and cord out and held the power button, trying to reset everything after looking several things up. I have really important stuff on there and really can not risk doing a complete reset if I don't have to. There are no other lights or sounds that are coming from it at all other than The charging light. The laptop is just about 2 years old now but it is in pretty much perfect condition. I do not know what else to do, please help!!!
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