• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎11-26-2017 09:04 AM

HP Recommended
Product: W2L55UA#ABA
Operating System: Microsoft Windows 10 (64-bit)

Hello, I hope that somebody can help me. Yesterday I had this "diagnosting pc problem" and it never fixed it,so I tried to install a fresh windows 10 copy from hp and hopefully fix the problem, throughout hours of wating it finally restarted but it booted me up with a bluescreen with a cursor, then I i tried to turn it off and back on, but it still booted me up with the same thing. No error message, no error code.  Just the bluescreen

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.