• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
dv5-1135la
Microsoft Windows 10 (64-bit)

I recently did a clean install of Windows 10 64-bit, but now I am unable to update these drivers.

 

First 3 say "Base System Device", whose IDs are:

 

PCI\VEN_197B&DEV_2384&SUBSYS_3600103C&REV_00

PCI\VEN_197B&DEV_2383&SUBSYS_3600103C&REV_00

PCI\VEN_197B&DEV_2382&SUBSYS_3600103C&REV_00

 

And there are other 2 labeled as "Unknown device" with the IDs:

 

USB\VID_138A&PID_0001&REV_0372

ACPI\VEN_HPQ&DEV_0004

 

Any help will be appreciated.

 
 
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.