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Microsoft Windows 10 (64-bit)

Moved motherboard to a new case.  Everything went fine except the USB3.0 front panel ports.  The new cases' 3.0 port's don't work (one has power but doesn't recognize a mouse plugged into it, the other has no power).  The old 3.0 cable pulled from the HP case works, but wont mount in the new case.

 

I'm assuming the pin-out of the Pittsburgh2 motherboard's USB3.0 connector is non-standard.   Can someone confirm that it is indeed non-standard, and if so, do we know what the pin-out is?  Also, if non-standard, is there an adapter cable to correct, or would I need to build one from scratch?

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