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‎12-02-2017 02:44 PM

HP Recommended
Product: HP Specter x360 13-ae0xx
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

 

I just bought the HP specter x360, 2017 model and I tried connecting my HP 27ea monitor to it via a USB-C to mini DisplayPort adapter. The problem is that my laptop won't detect the monitor. I tried using both the USB-C ports on the laptop but I got the same result. 

 

I searched the forums and apparently many people had the the same problem but I couldn't find a solution. Hence, I thought I'd ask a question that has my specific laptop model which I use. Any help would be appreciated. 

 

The USB-C to Mini Display Port cable that I am using can be found on this link - https://www.amazon.com/gp/product/B00ZU1TXHA/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

 

Hope to get this solved soon as its a major hassle and shame that such a simple thing is causing such problems. 

 

Thanks!

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