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‎12-14-2017 02:22 AM

HP Recommended
Product: HP Recovery and Backup Software
Operating System: Microsoft Windows 10 (64-bit)

Hi Experts

I am try to install Hp recovery and Backup software sp45602.exe (2.78 MB) downloaded from

http://hp-recovery-manager.en.lo4d.com/ 

 

When I install this exe on my Window 10 Pc  version 10.0.14393.  I found these file in the installation folder (C:\SWSetup\sp45602\) wssp45602.txt,  sp45602.txt,  sp45602.cva, RecoveryMgr_x64 application file,  RecoveryMgr.ver,  RecoveryMgr Application File, patch_inst.txt, patch_inst, lic_US.doc, FileSet Xml File and CDCreator Application File

 

When I run RecoveryMgr_x64 application file as Run as administrator It prompt the message that following dll ( CCRC.dll, dzip32.dll, HardDisk.dll ) are missing. After Download these Dll and put in installer folder I again run the Exe. Now it prompt following message Untitled.jpg

 

and Another meassage

 

Untitled1.jpg

 

Try to search the solution of these error and found that uninstall one of these updates KB2936068/KB2879017

But when i chek in my pc Program and features These updates file not available.

 

How can I Instal this software on my PC so I can use this ?

 

Thanks in Advance.

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