• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎12-15-2017 08:10 PM - edited ‎12-15-2017 08:24 PM

HP Recommended
Product: Pavilion dv Notebook
Operating System: Microsoft Windows 7 (64-bit)

Hello. I had a pop up regarding a BIOS update.  I didn't think and automatically agreed to it.  It wasn't from HP. It had a blue bird logo and in my Programs it says it was from Insyde.  I tried to verify that the Performance System is working properly through the HP Assistant.  Everything seems to be fine except for the Clearing Web Browsers.  An error came up that says:  "1.[E1] - Could not find a part of the path 'C:\Users\SD\AppData\Local\Mozilla\Firefox\Profiles\zys4hfai.default-1451871863304\cache2'..

 

I also used HP Assistant to check the Operating System.  It  came back fine as well.

 

Besides INSYDE FLASH now showing up in my Programs, Fishhook.exe is now showing.  They haven't shown up previously.

 

Can anyone tell me if the BIOS update is okay or if it is a virus/threat?  Thank you

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.