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12-18-2017 08:11 AM
Product: HP ENVY 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)
After installing windows 10 version 1709, the keyboard and touchpad stopped working. in the device manager there are errors number 10 and 19. The driver utility is not installed and gives an error that this program is not supported by this operating system. what to do?
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