• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!

‎12-26-2017 08:36 AM

HP Recommended
Operating System: Other
Received the sprocket as a Christmas gift, 2017. Connected to phone first time, printed off 5 pictures. Came back an hour later and printer won't connect to phone's Bluetooth. Followed all troubleshooting references on this site and online manual. Even used pin to reset sprocket to no avail. Very frustrating that hp makes you pay for their support services since I have had this for only one day and cannot use it. I need help!!
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.