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‎01-08-2018 04:28 AM - edited ‎01-08-2018 04:33 AM

HP Recommended
Product: HP ZBook Dock with Thunderbolt 3
Operating System: Microsoft Windows 10 (64-bit)

hi all. need help here. I cant figure out if the dock is fault or the zbook is faulty, or it's a setting somewhere.

 

I have gone thru the process of updating all the drivers from HP site. and have tried updating the TB3 dock. 

 

synaptics display port adapter 3.12.000=ok

conexant audio 1.03=ok

ASMedia ASM1042A=FAIL

ASMedia ASM1074 140415.03.00.00=ok

intel TB3 dock firmware 18.0.3.0.1=ok

 

all managed to update fine. except for 

ASMedia ASM1042A. old ( 131025.10.11.17) 

unable to update to  new(131025.10.11.26) 

does anyone knows if it has got to do with the display port. 

is it a USB-C to displayport internally?

 

reason I am asking is because I am unable to get the displayport on the dock to work.

swapped cables.

boot with the zbook lid closed.

latest nvidia quadro from nvidia.com (386.01)

 

 

ASM1042A failed with the message

----------------------------

Your Host Device [0]SSID SVID is not matched [8190-103C]

[1142-1b21], firmware Upgrade failed!!!

 

----------------------------

 

i tried with both 2 different docks and both had the same results.

yeah 1 laptop 2 docks, 1 in the office and 1 at home.  

 

i tried with HP v16 TB3 firmware with no joy..

currently using v17.2.71.250 from intel website directly 

Who Me Too'd this topic
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