• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎01-11-2018 02:54 PM - edited ‎03-20-2018 09:16 PM

HP Recommended

HP envy 17 laptop just beyond warranty period. The pop noise exists whenever the AC is plugged, even in the BIOS screen wihout any OS running, so it seems the problem is related to hardware. I changed different AC adapter, still same problem.

 

 (update) The noise problem is getting worse, the noise is very loud from speakers, even in mute or external earphone connector plugged, and nobody can tolerate. After disassemble the laptop, there are left speaker, right speaker and middle speakers. I find the noise is from the middle speakers, unplug the middle speakers (subwoofer), now noises are gone, though sound quality will not be same as before.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.