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‎01-12-2018 12:19 PM

HP Recommended
Product: HP Pavilion 550-100 Desktop PC series
Operating System: Microsoft Windows 10 (64-bit)

My computer do not boot anymore.

error on blue screen.

Your PC/Device needs to be repaired. 

An unexpected error has occurred.

Error code : 0x0000001

 

i have Windows 10, and it seems it happened after Windows 10 creator upgrade.

 

1. How to find what is wrong? Error is very cryptic. 0000001 . Where is error text stored.

2. Where is setup files of Windows for repair?

3. If nothing helps, and I need reinstall Windows by formatting , what is s/n of Windows of my Windows OEM.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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