Notebook Software and How To Questions

Hi,

I am on version 8.5.37.19 (latest available version through HP website) of HP Support Assistant and on a fully updated version of Windows 10. I was forced to uninstall and then reinstall the Support Assistant from the HP website due to the below error message occuring when attempting to update the Assistant itself. Although, the same error message as quoted below still occurs despite the reinstallation (I have tried this twice now). How do I fix this?

 Error Message Details:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.ArgumentException: Font 'HP Simplified' cannot be found.
at System.Drawing.FontFamily.CreateFontFamily(String name, FontCollection fontCollection)
at SolutionsFrameworkService.HPDIA.Controls.HPButton.InitializeComponent()
at HPSSFUpdater.View.MessageBoxUC.InitializeComponent()
at HPSSFUpdater.View.MessageBoxUC..ctor()
at HPSSFUpdater.View.MainWindow._bgWorker_RunWorkerCompleted(Object sender, RunWorkerCompletedEventArgs e)
at System.ComponentModel.BackgroundWorker.OnRunWorkerCompleted(RunWorkerCompletedEventArgs e)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2600.0 built by: NET471REL1LAST
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
HPSSFUpdater
Assembly Version: 8.5.1.2
Win32 Version: 8.5.1.2
CodeBase: file:///C:/Program%20Files%20(x86)/Hewlett-Packard/HP%20Support%20Solutions/Modules/HPSSFUpdater.exe
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2556.0 built by: NET471REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2556.0 built by: NET471REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2600.0 built by: NET471REL1LAST
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2556.0 built by: NET471REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2612.0 built by: NET471REL1LAST_B
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2556.0 built by: NET471REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.7.2556.0 built by: NET471REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
HP.SSF.Config
Assembly Version: 3.5.3.3
Win32 Version: 3.5.3.3
CodeBase: file:///C:/Users/travi/AppData/Local/Temp/HPSSFUpdater/HP.SSF.Config1.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.