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‎01-25-2018 10:18 AM

HP Recommended
Product: HP Pavilion 500
Operating System: Microsoft Windows 8.1 (64-bit)

Randomly but frequently I get the blue screen at boot up telling my "Hard Disk Error", "Hard Disk 1 (3F1)

1. I run the test, if passes and then boots up normally, until I shut down (normally) and turn the tower back on.

2. Replaced the hard drive, no effect

3. Replaced the SATA cable, no effect.

 

HARD DISK ERROR SMALL PHOTO.jpgHP DIAG TEST SMALL FILE.jpg

 

On a side note the only test that does fail, every time, is the video test but I have encountered no problems with video once PC is up and running, but the VGA and DVI ports work just fine, even with two monitors.

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