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‎01-29-2018 10:26 AM

HP Recommended

I got an HP printer a few years back and signed up for instant ink - thinking this was a great offer. However, as I hardly ever print (but print quite a lot when I do) it was a horrible deal and I recently decided to cancel it. Really hated the service and found it pretty hard to cancel. The HP support pages & service are pretty hard to navigate.

After not using the printer for months, I tried to use it today. The cartridge is still full, as I hardly used it since it came. But now I find out that HP has cancelled the cartridge. Not only is it massively frustrating to have paid a lot for the service in the first place, going through lots of trouble to cancel it - now I can't even use the cartridge that I paid for! And HP didn't even warn me clearly that I'd have to buy a new cartridge and throw a full one out because they'd block it. What sort of insanely bad service is this?

If anyone is thinking of using Instant Ink - don't do it if you don't print a steady amount. It's expensive. hard to get rid of and HP will block your printer afterwards. Worst. Service. Ever.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.