• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎02-06-2018 05:58 PM

HP Recommended
Product: HP Envy laptop
Operating System: Microsoft Windows 10 (64-bit)

My computer was functioning as normal this morning, and then suddenly the desktop and internet display turned to grayscale. I restarted and the initial logi in screen is in color, but the desktop and internet displays are in grayscale (after several restarts). Geek Squad said it was a hardware problem, and to bring the computer into the store, but I am not in the US until April. Help! I need the color to make graphics for my website.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.