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‎02-19-2018 09:23 AM

HP Recommended
Product: Pavilion model 11-k007na
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

So basically I've just renewed my laptop after wear and tear for the same model, but the problem is everytime I turn my laptop on the first sceeen that comes up is the HP hardware diagnostics program screen rather than just logging straight to my user login screen.

 

Hopefully somebody can help me stop this as don't want my kids pressing anything in that section when theyre using my laptop.

 

So if somebody could please help and let me know how I'd go about stopping this from happened, or what I may need to download to stop it?

 

Thank you 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.