Desktop Operating Systems and Recovery

Hi, yesterday my keyboard and mouse both became unresponsive while browsing the internet. I switched mice and keyboards and when they didn't work either, I was advised to try a factory reset of my machine. So, I backed up the files it recommended onto a USB, and began the reset. Not long after, the recovery manager came up with the "Restoration Incomplete" message. Along with a command prompt which read "The system cannot find the drive specified" repeated 5 times.

Error code is as follows:

[16:41:57.67] **************************************************
[16:41:57.68] [C:\SYSTEM.SAV\ExitProc\ErrorChk\ChkError.cmd] has started...
[16:41:57.68] --------------------------------------------------
[16:41:57.70] Check SW Error...
[16:41:57.70] --------------------------------------------------
[16:41:57.70]
[16:41:57.72] Create ["C:\system.sav\ChkError.cmd.FAILURE.flg"] file...
[16:41:57.72]
[16:41:57.73] Logfile [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBVClean.log]...
[16:41:57.73]
[16:41:57.73] Check 2nd parameter [BBVClean]
[16:41:57.75]
[16:41:57.75] Error Checking items : [MEMDUMP,APPSLOG,REGDEV,TIMEOUT,WINSAT,FAILUREFLG]
[16:41:57.76] --------------------------------------------------
[16:41:57.76] Checking : Memory Dump
[16:41:57.78] Could not find memory dump...
[16:41:57.78]
[16:41:57.79] [DumpFile]
[16:41:57.79] Result=PASSED
[16:41:57.81] --------------------------------------------------
[16:41:57.81] Checking : Apps' log
[16:41:57.81]
[16:41:59.22] [AppsLog]
[16:41:59.23] Result=PASSED
[16:41:59.25] --------------------------------------------------
[16:41:59.28] Checking : Yellow-Bang
[16:41:59.29]
[16:41:59.33] Run [PINChkT.exe /dev /s]
[16:42:00.44]
[16:42:00.45] Append [REGDEVT_PASS2_BBVClean.LOG] to [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBVClean.log]...
[RegistryDevicesCheck]
Result=FAILED

FAILED DEVICE #0:
Description : Unknown USB Device (Device Descriptor Request Failed)
PNPDeviceID : USB\VID_0000&PID_0002\5&1007586E&0&1
Code : [43]

[16:42:00.48]
[16:42:00.50] Run [FIND.exe /I 'Result=FAILED' C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG]
[16:42:00.53] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] There was some FAILED device. Please check the file C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS2_BBVClean.LOG.
[16:42:00.55] There was some FAILED device...
[16:42:00.56] or, there was not target file...
[16:42:00.58]
[16:42:00.61] --------------------------------------------------
[16:42:00.62] Checking : Timeout in INSTALL.log
[16:42:00.64]
[16:42:00.67] Run [FIND.exe /I 'timeout with' C:\System.sav\Util\Install.log]
[16:42:01.67] Run [FIND.exe /I 'timeout wait' C:\System.sav\Util\Install.log]
[16:42:01.80] There is NO timeout in install.log file.
[16:42:01.81]
[16:42:01.83] [TIMEOUT]
[16:42:01.84] Result=PASSED
[16:42:01.87] --------------------------------------------------
[16:42:01.89] Checking : WinSAT
[16:42:01.91]
[16:42:01.94] [WinSAT]
[16:42:01.95] Result=PASSED
[16:42:01.97] --------------------------------------------------
[16:42:02.00] Checking : FAILURE.flg
[16:42:02.06] **************************************************
[16:42:02.08] [CheckFailureFlags.cmd] has started...
[16:42:02.08] --------------------------------------------------
[16:42:02.09] Check FAILURE.flg at [PASS2_BBVClean]
[16:42:02.09] --------------------------------------------------
[16:42:07.72]
[16:42:07.74] No FAILURE.flg was found in C:\SwSetup folder
[16:42:07.74]
Volume in drive C is WINDOWS
Volume Serial Number is 924F-0A6E

Directory of c:\system.sav

10/14/2016 12:57 AM 9,162 1011ZQ1610_DPS
10/13/2016 06:05 PM 229 1011ZQ1610_DPS.hw
02/20/2018 05:10 PM <DIR> 2ndCap
02/20/2018 04:31 PM <DIR> bbv
09/26/2016 05:42 PM 164,113 CDT16WW3ART605.ini
02/20/2018 04:41 PM 46 ChkError.cmd.FAILURE.flg
10/14/2016 09:20 AM <DIR> CONFIG
10/14/2016 12:59 AM 6,731 cpqdl.ini
10/14/2016 12:59 AM 3,417 CTO.TXT
10/14/2016 12:59 AM 211 CTOHW.TXT
02/20/2018 05:07 PM <DIR> Exclude
02/20/2018 05:12 PM <DIR> ExitProc
02/20/2018 05:11 PM <DIR> FactoryUpdate
10/14/2016 09:21 AM <DIR> fbi
10/14/2016 01:11 AM 6,749,373 FILELIST.MD5
02/20/2018 04:41 PM <DIR> Flags
02/20/2018 05:11 PM 6,693 Info.bom
02/20/2018 04:42 PM <DIR> Logs
10/14/2016 01:00 AM <DIR> P2PP
05/27/1997 01:42 AM 46 REBOOT.ME
10/14/2016 09:07 AM 368 REGFLUSH.LOG
02/20/2018 04:41 PM 139 Result.ini
10/14/2016 08:35 AM <DIR> support
10/14/2016 09:06 AM 517,092 SYSINFO.LOG
02/20/2018 04:30 PM <DIR> WDT
10/13/2016 06:05 PM 369 X6F91AA#ABA
14 File(s) 7,457,989 bytes
12 Dir(s) 1,964,188,233,728 bytes free
[16:42:07.74] --------------------------------------------------
[16:42:07.75] [CheckFailureFlags.cmd] has completed...
[16:42:07.75] **************************************************
[16:42:07.77]
[16:42:07.80] [FAILURE_FLAG]
[16:42:07.81] Result=PASSED
[16:42:07.84]
[16:42:07.86] --------------------------------------------------
[16:42:07.89] Some error detected...
[16:42:07.92]
[16:42:07.94] --------------------------------------------------
[16:42:07.95] [C:\SYSTEM.SAV\ExitProc\ErrorChk\ChkError.cmd]
[16:42:07.99] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] found [1] SW issue[s]...
[16:42:08.00] --------------------------------------------------
[16:42:08.02] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] Refer the following file[s] if exists to see detail.
[16:42:08.05] [PASS2_BBVClean][PIN_ERROR_MSG][ChkError.cmd] C:\CTOERROR.flg , C:\System.sav\*FAILURE.flg, or C:\system.sav\Logs\AllFailure.log
[16:42:08.06]
[16:42:08.08] --------------------------------------------------
[16:42:08.11]
[16:42:08.13] This is for customer image...
[16:42:08.16]
[16:42:08.17] Trigger CTO panic...
[16:42:08.19]
[16:42:08.20] This is Recovery image...
[16:42:08.24]
[16:42:08.25] --------------------------------------------------
[16:42:08.27] [ChkError.cmd] has completed...
[16:42:08.30] **************************************************

[16:43:02.49] ------------------------------------------------------------
[16:43:02.49] There might be unexpected reboot during [Windows setup].
[16:43:02.49] The process will cause CTO panic
[16:43:02.49] because the image might not be normal now...
[16:43:02.49] ------------------------------------------------------------

At this point whenever the system boots up I either go immediately to the Recovery Manager error message or, I see the windows login screen with "Administrator" as the owner, attempting to sign in then takes me to the same error message.

I wanted to make a post here and see what my next step should be before this goes any further. Any help would be appreciated.