Notebook Software and How To Questions

I apologise if this is the wrong place for this - it was the closest thing I could find in the choices of problems.

In short my problem is this:

• My F5 key on my Laptop's fitted keyboard is completely unresponsive and does not work in any scenario.
• Any other USB keyboard's F5 key works fine

All other Function keys have icons/images printed on them, and can perform actual features for the hardware and software  (e.g: brightness, volume, flight mode etc etc) but this F5 key is the only one that has no icon printed on it and aside from not performing a task like the others, it just doesn't do anything at all.

What should my F5 key do? 

I am a programmer and the F5 key is a very common key used for "Run" or to execute a program in most languages and editors.

F5 has a variety of other uses like refreshing browser pages and so on.

This is a brand new laptop, less than a week old and was bought from a big chain PC store. It is running Windows 10, and just yesterday my system performed a huge and time consuming update which added some new features and software to Windows 10. I bought it for my University work as I am studying Computing and IT. In short, I am doing a lot of programming in various environments and this F5 keyboard shortcut is pretty universal in any editor or programming environment. And I am finding it a little annoying if I am honest.

The strange thing is - If I plug in any USB keyboard, interestingly the F5 key works amazingly as it is supposed to on this Laptop and OS. I can use the additional keyboard at home as a work-around but it isn't practical for library and lecture studying, the keyboard doesnt fit in my laptop bag, and if I am honest I would prefer to get this solved instead of avoiding the problem. It is a brand new computer and I would like it to work 🙂

I hope I haven't strayed too much there, and have given you enough info. I wonder if there is another driver for this laptop model, or a setting to fix this (I have looked and everything in settings looks fine) 

As I said at the start - in short:

My F5 key on the laptop keyboard doesn't work at all

If I plug in a USB laptop, the F5 key works perfectly for everything

Sorry for the lengthy post

Ben 🙂