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‎03-19-2018 06:35 AM

HP Recommended
Product: elite 8200 SFF
Operating System: Microsoft Windows 7 (64-bit)

We have several systems here that are Elite 8200 SFF running Windows 7 Pro on our domain. When those systems are restarted they often hang shortly after the shutdown process begins. It's hard to tell if they hang in the shutdown or in the startup, but I won't even see the systems post. Power will be on and the only way to get the system back and operational is to press and hold the power button for 5 seconds and start them again, which so far has always worked.

 

This started happening a couple of months ago, and originally I thought it was due to Windows updates related to Spectre. In fact, uninstalling certain specific updates seemed to make the problem go away, but now it's back and I can't trace it to an update any more. One thing seems certain. These 8200 PCs are the only ones exhibiting this behavior on our domain so I’m confident it’s a 8200 problem. I tried changing some BIOS options, like disabling AMT, but haven't had any consistent luck so far. I've noticed that the PCs are at different BIOS levels too since they were purchased as refurbished units.

 

I noticed another thread on this but it’s been closed and is several years old. Does anyone have any ideas on how this can be corrected?

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