• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
HP 22cwa Display
Other

I've just received this monitor and I'm trying to connect it to a gaming console via an HDMI cable. Every time I try to connect them, I get a screen indicating the Monitor Status reading: No Signal. After that, it shows the message: Display going to sleep. 

 

I've tried connecting my laptop to the monitor and got the same response, so I'm sure that it's not my console. The HDMI cable that I'm using worked fine with my TV, so I'm not sure if that's the issue. 

 

I've also tried to access the monitor's menu by using the external buttons, but no matter what buttons I press, I get the same screen from before. 

 

In summary, the only thing can do with it is turn it on.

 

Help would be much appreciated, thanks. 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.