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HP Recommended
HP Pavilion M1X32
Microsoft Windows 10 (64-bit)

Have done a recent reload of Windows 10, and updated to latest release. All appears to be working except I'm unable to back up using MS file history

 

Windows recognizes an attached external hard drive, but when I click on "turn on" the program just hangs and I have to close control panel manually. 

 

When I check the hard drive, there is a folder entry, for every time I click on "turn on".  It creates a folder with the compter name, and every time there is another "turn on" click it increments and creates another folder with the same name plus the incremented digit.

 

Would like to get this going as I used it before rebuilding windows and was happy with it

 

Thanks for any help

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