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WEB JET ADMIN 10.4

I am new to WJA - I am trying to create a template for M855 and M880 printers, but these devices are not listed under the 'Model Name' under the 'Select Template Models' when right click 'Configuration' under device managment > 'Create Device Configuration Template'

 

I have looked to check that both these models are supported by WJA, is there addional updates that I need to get downloaded and installed to create the Configuration Templates for these?

 

 

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