• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎04-25-2018 02:29 PM

HP Recommended
Product: hp slimline desktop pc 260-a010z
Operating System: Microsoft Windows 10 (64-bit)

Last few weeks pc freezes or hangs every few minutes.  Gets worse each day. Does not respond to mouse nor keyboard.

Checked all diagnostics & troubleshooting online.  Message from all is: no issues found.  Not true.  Many problems since windows last update in March.  I have a hunch its graphic drivers, bios, or something left undone after that update.

 

Windows 10 v 1709, Browsers IE11 & Edge,  BIOS AMI F.17 (10/6/2016).  Just read this in system info:

win 10 version 10.0.16299 build 6299.    Should that not read build 1709?

Am desperate for help..this is driving me nuts!!!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.