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‎05-01-2018 03:47 AM

HP Recommended
Product: HP Omen Laptop
Operating System: Microsoft Windows 10 (64-bit)

I don't know what happened or why, but the audio jack on my laptop is not functioning properly - actually it's not functioning at all. Every time I plug a set of headphones into it - and I mean any set of headphones - I hear a brief audio fuzz, followed by an abrupt clicking noise. After I hear that noise through whatever set of headphones I have plugged in, no sound comes out of either side of the headphones. Can anyone tell me the possibilities of what might have happened and possible ways to fix it?

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