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‎05-03-2018 04:52 AM

HP Recommended
Product: Probook 450 G4
Operating System: Microsoft Windows 10 (64-bit)

i recently ran the windows upgrade, which took 3 hours. i checked device manager for any driver inconsistencies, and the intel 620 hd driver had a yellow triangle warning on it. long story short i have uninstalled and reinstalled the driver device directly from HP downloads. I have updated the BIOS, i have updated the chipset drivers. i have ran the troubleshooter several times. 

 

it keeps coming up with the alert sign and says the device has stopped working, and the troubleshooter keeps telling me there is an error with the driver.

 

please help? 

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