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‎05-07-2018 06:07 PM

HP Recommended
Product: EliteBook 840 G4
Operating System: Microsoft Windows 10 (64-bit)

I have HP Support Assistant with automatic update download and install enabled. Yesterday, a popup dialog appeared on the lower left corner of the desktop (presumably by HP related software, judging from the color scheme used, which is similar to HP Support Assistant) prompting me to restart the computer for update.

 

Little did I know that it was going to update the BIOS! I have BitLocker enabled, and this would've bricked my PC!

 

Luckily I managed to postpone the update because the BIOS update screen had a 10-second countdown timer.

 

The next time I logged in, I immediately opened up HP Support Assistant and confirmed that there was indeed a BIOS update. I proceeded to install it manually from the Assistant, but this time there was an installation dialog, and it warned about my BitLocker being active.

 

My questions:

  1. Was the automatic BIOS update done by HP Support Assistant?
  2. If it was automatic, why wasn't there any confirmation about my BitLocker status? Does it automatically disable BitLocker in case of automatic update?
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