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HP Recommended
Pavilion 22 Touchsmart AIO
Microsoft Windows 10 (64-bit)

On switching on my PC, the keyboard did not work. I changed the batteries and went through the re-connect sequence. Still not working. I was then presented with a 'phrase' to type, which worked, but after that I could not type my login password.

 

I tried another keyboard and the same problem - any suggestions gratefully received. Thanks.

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