• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!

‎05-21-2018 09:03 PM - last edited on ‎05-21-2018 09:06 PM by Retired

HP Recommended

I have the same issue. I have HP MFP M277dw and I'm using Windows 10. When I print a pdf (with no background) in Color Mode, the printed page is correct and has no background (so the toner and cartridge are fine). But when I print it in grayscale mode, the printed page has a light shade of gray on the background of the page. I tested this with Adobe Reader and Foxit and the issue persisted in both. Any suggestion what can be the cause of this?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.