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‎05-25-2018 01:34 AM

HP Recommended
Product: HP Color Laser Jet Enterprise MFP M577,HP Color Laser Jet Pro MFP M477fdw
Operating System: Microsoft Windows 10 (64-bit)

Hi,
We have bought 2 printers for the company. 
HP Color Laser Jet Pro MFP M477fdw and HP Color Laser Jet Enterprise MFP M577 hoping that these printers would help us in our goal for PAPERLESS environment. 

The only thing that we have some problem setting up is the "Email Setup" or "Scan to email".
We are always getting errors in setting up the SMTP Settings.
We use some of our domain emails and still we are getting errors.

We use our G Suite, Personal Gmails and also our SMTP Server from Spark Post.
https://support.google.com/a/answer/176600/?hl=en&authuser=0

Cloud Print and HP ePrint were working and no issues at all including some Scan/Print in local network.

Printers was on a Static IP, DNS 8.8.8.8, 8.8.8.4.4, 
I also followed some instructions from the forums and manuals.


Thanks

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