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HP Laptop 15-Bs0xx
Microsoft Windows 10 (64-bit)

Hi all, thank you for taking the time to help me. Im usually not too bad with pc's etc. But this has got me stumped. I havent done alot with the notebook since Ive had it, only 3 or 4 weeks. I have  had it die/go flat when its been updating , and since then its been a nightmare.,

 

In Task manager CPU is constantly at 100%  Memory is at 91% with top process being Mozilla firefox (1,150mb) Disk is at 70% and the others at 0%

 

Ive updated all the drivers, with driver booster5.2 , Ive Cmd /scannow to no avail.... Ive got sophos antivirus, changed from bitdefender to see if it would make a difference, it hasnt

 

Ive Hp recovered,Ive reset , restored and everything in between...

 

Ive end task and tree for many lower ( not so important processes) the ones at the top are the  antivirus and the search engine,...

 

Ive downloaded IObit malware fighter. CCcleaner , and Iobit uninstaller.

 

I feel as though it has a virus, but ive got the firewall up and I just cannot seem to crack this..

 

Praying for your help.....

 

regards!

 

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