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‎06-03-2018 11:55 PM

HP Recommended
Product: 27-A010
Operating System: Microsoft Windows 10 (64-bit)

Windows prompted me to update a few days ago, since the update I had lost my touch function. The driver is gone, no touch device shows in Device Manager anymore, the touch function also does not work in the bios. I have since factory reset the PC which has not helped. Can someone please tell me this is not a hardware issue as it was working just fine, since purchase over a year ago, up until that Windows Update.

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