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‎06-04-2018 09:41 PM

HP Recommended
Product: 15-an050nr
Operating System: Microsoft Windows 10 (64-bit)

Ok, so here is the deal.

 

My SW edition suffered a horrible accident. Because I loved it so much, and because HP no longer sells it, I had to purchase a used, but like new replacement.

 

The seller had upgraded it to a SSD and maxed out the RAM at 16GB.

 

He did an OS migration or cloning onto the new SSD.

 

Problem though; the Star Wars Command Center does not recongize the system, even though it was migrated, and will not run.

 

A search showed that this was a problem that arised from replacing the HD. Even a perfect clone will not suffice to allow the Command Center to run, as it doesn't recognize the system. It was said that a recovery was the ONLY way to rectify it.

 

However, went I went to get Recovery media, HP wants $45 for it!!!

 

Seriously? They don't offer this as something I can just download?

 

Is there no way to get this as a no charge download, or am I gonna have to shell out $45 for something that I should rightfully have because I already paid for it?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.