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‎06-11-2018 11:37 AM

HP Recommended
Product: HP Envy x360 15-u111dx
Operating System: Microsoft Windows 10 (64-bit)

I am getting a Blank screen or sometimes vertical lines on the right side portion of my screen. Just the 1/4 part of the right side are becoming blank or gets the vertical lines at times. Even before booting-up (POST) or just right after i press ON the power, the right side becomes blank already. Could it be the a Screen issue? BIOS just got updated, Win 10 64bit, Drivers are all upto date, HP Support assistant made all the updates, Windows aupdates are all done too, did the hard reset several times, but still getting the issue.  Whenever I move the screen up and down, it gets back to normal. But still intermittently getting the issue. When it gets back to normal, no dead pixels or even a mark of line is showing up on the right side of the screen. Sometimes even if im not moving the screen and while im in the middle of something, the issue goes back again. So I have to move the screen again to get it back to normal

HP Envy Screen Lines.jpgHP Envy Screen Lines0.jpg

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