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Hp stream laptop
Microsoft Windows 10 (32-bit)
Turned it on, mouse appears on screen as usual,
Except no where to log in anymore! The clock & date is still on left bottom & battery+aeroplane symbols appear on right bottom & the odd thing is the screen now says windows sign in, in blue but on a white background & a single vertical thin blue line on left of screen & a small square that's white with a blue square inside it and everytime I click on it everything disappears and can not log in, I tried the F11 every second till it turns on but nothing,!!
also cant turn off tried the off button but when I turn it on exact same thing.. I would really appreciate it if someone can help really really would, cheers
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