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‎07-12-2018 01:02 PM

HP Recommended
Product: Pavilion x360
Operating System: Microsoft Windows 10 (64-bit)

A month or two ago, I purchased an HP Pavilion x360 laptop and a Wacom Bamboo Ink Pen. Since then, I've been using the two together both frequently and with ease, not really having any issues other than a lack of pressure sensitivity, which was to be expected. However, recently, I've come across a problem of my screen not registering the pen. Pressing the pen's top button still opens Windows Ink Workspace and it turns on and off without any issue or delay, so I have a hard time believing the battery is the problem. The button is still fully functional, but it will not move my cursor or register on my screen. Any help would be appreciated. Thank you.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.