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‎07-28-2018 11:15 AM

HP Recommended
Product: HP Envy Phoenix 800-030qe
Operating System: Microsoft Windows 10 (64-bit)

Hi All:

I have the desktop HP Envy Phoenix 800-030qe with Beats Audio. I am running the latest version of Windows 10MyPCSpecsMyPCSpecs

 

I can not lauch the HP Beats Control Panel. It kept stating that it could not locate the driver IDTNC64.cpl. I located the driver in my C: Program Files/IDT. I clicked to open the Beats Control Panel and browsed to where the file was, clicked open and nothing happened (did it several times).

 

So, I right clicked the shortcut and fixed the target. All of those related files in my IDT folder disappeared as did the icon for the Beats Control Panel.

 

How can I reinstall this application?

Who Me Too'd this topic
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