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‎08-06-2018 10:15 AM

HP Recommended
Product: LaserJetPro

I need to be able to clean my printer. It seems to have an exploit which affects any newly cleaned computer I hook up to it (Windows 8.1 with Bing and Windows 10 - different verstions). 

 

When things started, I suddenly could not access my scanning ability and the printer started speaking French. I 'went with it' for a while, but it  became apparent that newly formatted computers were repeatedly being hacked nearly immediately after being hooked up over and over, and this has caused other problems as well.

 

Where/how on earth can I get this reformatted/cleaned please ?

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