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I have this exact same issue. The Hard drive crashed on this HP 110-217c Desktop PC. I installed 2-120gb ssd's and reinstalled Windows 7 using the COA on the PC. The bios won't update (says it can't find the file, but it's on the Z: drive where it put it. Now, because of that I cannot install the driver for the AMD USB 3.0 Extensible Host controller. I get the system does not meet the minimum requirements for this update message (9996). HP doesn't offer Recovery Media for this desktop. Please help! I've been messing with this for several days and I'm about to put an M80 inside it to release my frustration!

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